West Midlands Strengthens Transit Safety Through Reporting

UK minister urges women to report transit harassment to help gather data for policy changes

2026-03-23, Moovit News Team

UK Minister Urges Transit Riders Report Harassment

Women who experience harassment on public transport need to report incidents to help create safer travel conditions, a UK government minister said. Jess Phillips, Parliamentary Under-Secretary of State for Safeguarding and Violence Against Women and Girls, issued a two-word plea to riders: "speak up." The MP for Yardley emphasized that victims shouldn't feel they're making a scene by lodging reports, as perpetrators often escape consequences when incidents go unreported.
British Transport Police officer standing at a busy train station platform with passengers in background

Underreporting Prevents Policy Change

Harassment on public transport remains a known underreported problem that Phillips regularly addresses in policy meetings, she said. The minister stressed that reporting incidents is crucial for gathering intelligence and data that policymakers need to create change. Phillips compared how women are often labeled as complainers, noting that men actually complain just as much, if not more. She stated clearly: "If you don't speak up, nothing will change." Officials said the lack of reported data makes it difficult to allocate resources and implement targeted safety measures.

Multiple Reporting Channels Available

Passengers can report non-emergency incidents to British Transport Police by texting 61016 or calling 0800 40 50 40, officials said. For incidents on buses in the West Midlands region, people can text 81018 starting their message with SeeSay. Emergency situations where a crime is happening, someone is nearby who committed a crime, or someone is injured or in danger should be reported by calling 999. The minister emphasized that victims shouldn't believe they asked for harassment or that reporting won't make a difference.
Woman using mobile phone while waiting at UK bus stop during daytime

Campaign Aims to Shift Reporting Culture

Phillips' message aims to empower women to use their voices to create safer public transport for everyone, she said. The minister's campaign seeks to shift the culture around reporting harassment and uncomfortable incidents on trains, buses, and other transit services. Officials didn't provide specific data on current reporting rates or targets for improvement, though Phillips acknowledged the problem is widespread. The government plans to use reported incident data to inform future safety policies and resource allocation.

Riders Can Access Real-Time Safety Information

Transit riders who report incidents help create a safer environment for all passengers, officials said. The minister stressed that every report contributes to building a comprehensive picture of harassment patterns across the UK's public transport network. Women using public transport can stay informed about service conditions and plan safer routes using real-time transit information. Moovit provides updates and trip planning for UK transit systems to help riders make informed travel decisions.