West Midlands Launches Unified Multimodal Planner

Transport for West Midlands launches integrated planner comparing buses, trains, trams, microtransit, cycling

2026-03-23, Moovit News Team

West Midlands Adds Multimodal Trip Planner

Transport for West Midlands riders can now compare buses, trains, trams, microtransit, and cycling options through a single journey planner powered by new technology. The regional transit agency has implemented an integrated planning system through its website and co-branded mobile app, officials said. The tool allows riders to view all available travel options side-by-side for any trip across the West Midlands region.
Transport for West Midlands tram at regional transit station with digital journey planning display visible

Integration Builds on Existing Platform

The journey planning improvements are part of TfWM's wider work to create a unified and passenger-friendly transport system, according to the transit agency. Since 2018, TfWM has leveraged Via's mobility platform to plan their transit network and operate microtransit and paratransit services. The new planner extends those capabilities by adding multimodal comparison features. Officials said the system will provide valuable data and insights to support future planning and the transition to a franchised bus network.

System Covers Five Transit Modes

The new planner allows riders to compare options across buses, trains, trams, On Demand microtransit services, and cycling networks through a co-branded experience in the mobile app and the agency's web platform. Riders can input their origin and destination to see travel times, connections, and service frequencies across all modes. The integration displays real-time information for each option, though officials didn't specify which data feeds power the system. The tool aims to help riders make informed decisions about which combination of services works best for their specific journey.
West Midlands bus and tram at integrated transit hub showing multimodal connections

Rollout Timeline Not Specified

The journey planning system is now available through TfWM's digital platforms, officials said, though they didn't provide details about when the implementation began or whether additional features are planned. The agency said the technology will support ongoing efforts to improve regional connectivity. Officials haven't announced whether the system will expand to include additional modes like bike-share or ride-hailing services in the future.

Riders Gain Unified Planning Tool

The integrated planner eliminates the need for riders to check multiple sources when planning trips that involve transfers between different transit modes. Officials said the system is designed to make public transport more accessible and easier to navigate for both regular commuters and occasional riders. Moovit provides real-time updates and multimodal trip planning for West Midlands transit services.