V/Line App Brings Live Updates to Regional Rail

V/Line mobile app now offers real-time tracking, platform info, and push alerts for regional trains

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V/Line App Adds Live Updates for Regional Trains

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Regional rail riders in Victoria can now track their trains in real time through V/Line's mobile app, which provides live service updates and platform information for the state's regional network. The app, available for iOS and Android devices, lets passengers save frequent routes and receive push notifications about service changes, transit officials said. Users can view detailed service information including accessible spaces, bike capacity, and the number of carriages on each train.

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The app addresses a common challenge for regional rail passengers who need reliable information about train schedules and disruptions before traveling to stations. Victoria's regional rail network serves communities across the state, connecting rural areas to Melbourne and other urban centers. Transit officials said the app aims to improve the passenger experience by providing accessible information for all riders. The system is working to meet Web Content Accessibility Guidelines 2.2, Level AA standards, though officials didn't specify a completion timeline for those accessibility improvements.

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Key features include saved journey preferences that allow quick access to scheduled departures for frequently used lines. Platform departure information for Southern Cross Station in Melbourne is available within the app, helping passengers navigate the major regional rail hub. The app displays service-specific details such as bike capacity and accessible spaces, information that's particularly useful for passengers with mobility needs or those traveling with bicycles. Officials didn't provide data on how many users have downloaded the app since its launch.

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The app's push notification system alerts users to network disruptions and service changes affecting their saved routes. Passengers who've already booked tickets can apply for refunds through an online feedback form or by visiting staffed stations, transit officials said. Free public transport has been extended until May 31, 2026, including on all V/Line train and coach services, though officials didn't specify whether the app will handle ticketing functions once fares resume.

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Regional rail passengers should save their most-used routes in the app to receive automatic updates about service changes. Officials said the app provides the most current information about train schedules and disruptions. Moovit offers real-time updates and trip planning for V/Line services alongside other Victoria transit options.