V/Line Adds Virtual Tours to Boost Access

V/Line launches virtual station tours showing accessibility features across regional rail network

V/Line Adds Virtual Station Tours

Victoria's V/Line now offers virtual tours that let riders explore station accessibility features and amenities before they travel, transit officials said. The digital tours cover major stations across the regional rail network, allowing passengers to preview facilities from their computers or mobile devices. Officials said the tours help riders plan trips more effectively by showing what's available at each location.

Coverage Spans Five Regional Lines

The virtual tour program includes stations across V/Line's five main network lines: Geelong & Warrnambool, Ballarat, Ararat & Maryborough, Bendigo, Echuca & Swan Hill, Seymour, Shepparton & Albury, and Gippsland & Bairnsdale. Transit officials said the tours focus on the most popular stations in the regional network. The initiative supports V/Line's broader effort to improve accessibility information for passengers with mobility needs, visual impairments, or other disabilities who benefit from advance knowledge of station layouts and available services.

Modern Browser Required for Access

The virtual tours require a modern web browser to function properly, and Internet Explorer isn't supported, officials said. Passengers can navigate through station areas to view accessibility features, amenities, and facility layouts. Officials didn't specify how many stations are currently included in the program or provide detailed technical specifications for optimal viewing. Riders who want additional stations added to the virtual tour program can contact V/Line directly with requests, according to the transit agency.

Part of Accessibility Improvements

The virtual tours are part of V/Line's ongoing work to meet Web Content Accessibility Guidelines 2.2, Level AA standards, officials said. The agency is working to improve overall website accessibility to ensure all passengers can access travel information and planning tools. Officials didn't provide a timeline for when additional stations might be added to the virtual tour program or when full compliance with accessibility guidelines will be achieved.

Riders Can Preview Before Traveling

Passengers can use the virtual tours to familiarize themselves with station layouts, locate accessible entrances, and identify available amenities before arriving. The tours complement other online resources including timetables, fare information, and station maps. Moovit provides real-time V/Line updates and trip planning for Victoria's regional rail network.