V/Line Adds Virtual Tours to Aid Trip Planning

V/Line launches virtual tours for stations across five regional networks in Victoria

2026-04-22, Moovit News Team

V/Line Adds Virtual Station Tours

V/Line passengers can now explore stations before they travel using new virtual tours that show accessibility features and amenities at popular stops across Victoria's regional rail network. The transit agency launched the online tours to help riders navigate stations and plan their journeys more effectively, officials said. The tours cover stations on five main line networks serving destinations from Geelong to Gippsland.
Virtual tour interface showing V/Line regional train station platform with accessibility features and wayfinding signage visible

Digital Access Expands Trip Planning

The virtual station tours represent V/Line's effort to provide more comprehensive trip planning information for regional passengers, according to the transit agency. Officials said the tours help riders understand station layouts, locate accessibility features, and identify available amenities before arriving. The initiative aligns with the agency's commitment to improving accessibility information across its network. Transit agencies increasingly use virtual tours to help passengers with mobility needs and those unfamiliar with stations plan their travel more confidently.

Tours Cover Five Regional Networks

The virtual tours are available for the most popular stations across V/Line's five main line networks: Geelong and Warrnambool, Ballarat, Ararat and Maryborough, Bendigo, Echuca and Swan Hill, Seymour, Shepparton and Albury, and Gippsland and Bairnsdale. Officials said the tours require a modern web browser to access, with Internet Explorer not supported. The agency didn't specify exactly how many stations have virtual tours available or whether additional stations will be added. Passengers can access the tours through V/Line's website to explore station features and plan their trips.
V/Line regional train at station platform in Victoria with passengers boarding and station amenities visible

Free Travel Period Continues

The virtual tour launch comes as V/Line continues offering free travel across all train and coach services until May 31, officials said. Passengers who already booked tickets during the free travel period can apply for refunds online or at staffed stations. The agency didn't provide details on when normal fare collection will resume or how the free travel period has affected ridership numbers.

Riders Can Explore Stations Online

Regional passengers can use the virtual tours to familiarize themselves with station layouts and accessibility features before traveling. Officials said the tours help riders identify amenities and plan their station navigation in advance. The agency is working to improve website compliance with Web Content Accessibility Guidelines 2.2, Level AA standards. Passengers needing accessible versions of website content can contact V/Line directly. Moovit provides real-time updates and trip planning for V/Line services across Victoria's regional network.