TfL Addresses 185 Bus Lost Property Form Issue

Missing captcha field prevents riders from submitting lost property reports on TfL's 185 bus route

TfL 185 Bus Lost Property Form Fails for Riders

Riders trying to report lost items on London's 185 bus route can't complete the online form due to a missing captcha field, transit officials confirmed. The technical glitch prevents passengers from submitting lost property reports through TfL's website, forcing them to seek alternative methods. The issue affects one of London's key bus routes operated by London Central Bus Company Ltd.

Technical Workaround Offered

TfL's support team advised affected riders to clear their browser cookies as a potential fix for the broken form, according to the transit agency. The workaround may restore access to the captcha field needed to submit lost property reports. Officials didn't say when the underlying technical issue will be permanently resolved or how many riders have been affected by the form malfunction.

Lost Property Process Details

Bus garages typically store recently lost items for several days before transferring them to a central Lost Property Office for longer-term storage, transit officials said. Riders who've lost items on the 185 route should contact London Central Bus Company Ltd. directly, as the operator manages lost property for the service. Officials recommend contacting the bus garage immediately for recent losses rather than waiting for items to transfer to the central office. Specific timeframes for how long items remain at each location weren't provided.

Alternative Recovery Options

If clearing browser cookies doesn't resolve the online form issue, alternative options remain available for recovering lost items, according to TfL. The support team is actively helping users navigate both the technical problems and lost property procedures. Officials didn't specify what those alternative reporting methods are or whether riders can report lost items by phone or in person at specific locations.

Rider Impact and Updates

The broken online form creates an extra hurdle for passengers trying to recover lost belongings on one of London's busy bus routes. Officials haven't said how long the technical issue has persisted or provided a timeline for fixing the captcha field problem. Riders needing real-time service information for the 185 route can check Moovit for current schedules and updates while the lost property reporting system undergoes repairs.