SF Muni Tackles Delays With New Rider Campaign

San Francisco Muni launches 'Don't Be a Dodger' campaign targeting fare evasion and parking violations

2025-09-12, Moovit News Team

Muni Launches Campaign to Cut Transit Delays

San Francisco's Muni system launched a public awareness campaign targeting behaviors that slow down buses and trains, transit officials said. The 'Don't Be a Dodger' initiative addresses fare evasion, blocked bus zones, and double parking that affect the system's 700,000 daily riders. Officials didn't release specific data on how much time these behaviors cost the transit system.
Image for paragraph

Context and Background

The campaign launched in September 2024 as part of SFMTA's ongoing efforts to improve service reliability across more than 80 routes, according to the transit agency. Jeffrey Tumlin, Director of Transportation for SFMTA, oversees the initiative as part of broader service improvement programs. The effort follows the agency's Muni Forward program that began in 2019 to boost transit speed and reliability. Officials said the campaign uses social media, signage, and community outreach to reach riders and drivers, though the campaign's budget wasn't publicly disclosed.

Key Details

The initiative targets several specific behaviors that impede transit flow, transit officials said. Drivers who block bus zones and double-park in transit lanes prevent buses from reaching stops on schedule. Fare evasion and boarding delays also contribute to service slowdowns, according to the agency. Officials said the campaign takes a lighthearted approach with playful messaging to encourage behavior changes, though they haven't released metrics on how the campaign's effectiveness will be measured.
Image for paragraph

Timeline and Implementation

SFMTA announced the campaign on September 12, 2024, with implementation beginning that same month. The agency said it'll continue the public awareness effort as part of its commitment to Vision Zero and transit-first policies. Officials didn't provide a timeline for when they'll assess the campaign's impact on service reliability or announce whether the initiative will expand beyond its current scope.