SEPTA Upgrades Stops With Real-Time Displays

SEPTA installing solar-powered e-paper displays with text-to-speech at 10 stops this spring

SEPTA Adds Digital Displays at Bus Stops This Spring

Philadelphia's SEPTA is installing digital real-time arrival displays at 10 bus and trolley stops later this spring, bringing live transit information directly to waiting riders. The solar-powered e-paper screens will mount on existing bus stop poles across the system. Scott A. Sauer, SEPTA General Manager, said the pilot program responds to feedback from 20,000 riders who identified real-time arrival information as a top priority during the agency's New Bus Network community engagement efforts.

Pilot Program Responds to Rider Feedback

The initiative comes as Philadelphia prepares for a summer visitor surge tied to FIFA World Cup matches, the MLB All-Star Game, and America's 250th birthday celebration. Transit officials said the timing will help both daily commuters and first-time visitors navigate the system more easily. SEPTA's community engagement process revealed that riders consistently requested better access to real-time information at stops, particularly in areas where smartphone access or cellular service might be limited. The agency said it's committed to modernizing the rider experience through accessible technology.

Technology Features Accessibility and Sustainability

The e-paper displays feature text-to-speech buttons designed for blind and low-vision riders, making arrival information accessible to all passengers. The solar-powered technology requires no equipment beyond a mounting pole, reducing installation complexity and environmental impact. Officials said the devices use state-of-the-art, secure technology to deliver accurate arrival predictions. Pilot locations will be selected based on customer impact and geographic equity, with bus stops and T, G, D, and M Metro stations being considered. SEPTA didn't specify which exact stops will receive the first 10 devices.

Installation Begins Later This Spring

The first 10 devices will be installed later this spring, though SEPTA hasn't announced specific installation dates or exact stop locations. Transit officials said they'll evaluate the pilot results to determine future deployment phases across the network. The agency encouraged riders to share feedback about preferred device installation locations as the program develops. Officials said the evaluation period will help identify which locations provide the most value to riders before expanding the program systemwide.

Riders Can Track Updates Through Multiple Channels

The digital displays will complement SEPTA's existing real-time information systems, giving riders another way to plan their trips without relying solely on smartphones. Officials said the technology is particularly valuable during high-traffic periods when visitors unfamiliar with the system need quick access to arrival information. Riders can also use Moovit for real-time SEPTA updates and trip planning across Philadelphia's transit network. The pilot program represents SEPTA's ongoing effort to improve customer experience through technology investments that serve both regular commuters and occasional riders.