PATH Works to Restore Journal Square Elevator

PATH elevator serving tracks 3 and 4 at Journal Square station out of service

2026-03-29, Moovit News Team

PATH Elevator Out at Journal Square Station

Riders with mobility needs face access challenges at PATH's Journal Square station after a key elevator went out of service. The concourse elevator connecting the platform with tracks 3 and 4 is currently unavailable, transit officials said. Passengers requiring assistance should use the station's Passenger Assistance Phone or call 800-234-PATH for help.
PATH train at Journal Square station platform with tracks 3 and 4 visible, showing station infrastructure and accessibility features

Accessibility Impact

The elevator outage affects a critical connection point between the station concourse and the platform serving tracks 3 and 4 at Journal Square. Officials acknowledged the disruption particularly impacts passengers with mobility challenges and those traveling with heavy luggage. The transit authority said station staff are available to provide assistance during the outage. Officials didn't specify what caused the elevator to go out of service or provide details about the mechanical issue.

Assistance Options Available

Passengers needing help can use the Passenger Assistance Phone located at the station to reach PATH staff immediately. Alternatively, riders can call the PATH customer service line directly at 800-234-PATH for assistance. Transit officials said station personnel are on hand to help passengers navigate the station during the elevator outage. The authority encouraged riders to allow extra time for their journey and plan accordingly while the elevator remains unavailable.

Restoration Timeline Unclear

Officials haven't provided a timeline for when the elevator will return to service. The transit authority said updates regarding the elevator restoration will be provided as they become available, but didn't specify how or where those updates will be communicated. A specific repair schedule wasn't released by publication time.
PATH station elevator and accessibility signage at Journal Square, showing passenger assistance phone location and wayfinding elements

Rider Information

Passengers with accessibility needs should contact station staff before traveling to ensure they can navigate the station safely. The authority regrets the inconvenience caused by the service interruption. Riders can check Moovit for real-time PATH service information and alternative routing options during the elevator outage.