PATH Coordinates Access Support at Journal Square

Elevator serving tracks 1 and 2 at PATH's Journal Square station out of service

2026-03-29, Moovit News Team

PATH Elevator Out at Journal Square Station

Riders with mobility needs face limited access at PATH's Journal Square station after a key elevator went out of service. The concourse elevator connecting the platform with tracks 1 and 2 is currently unavailable, transit officials said. Passengers requiring elevator access should use the station's Passenger Assistance Phone or call PATH customer service at 800-234-PATH for help navigating the station.
PATH train at Journal Square station platform with tracks 1 and 2 visible, showing station infrastructure and accessibility features

Accessibility Impact

The elevator outage affects a critical connection point between the station concourse and the platform serving tracks 1 and 2, which handle trains on PATH's Journal Square-33rd Street route. Passengers with mobility challenges, those using wheelchairs or walkers, and riders traveling with heavy luggage or strollers will need alternative assistance to access these platforms. Station staff are available to provide support during the service interruption, officials said. The transit authority hasn't said when the elevator will return to service.

Alternative Assistance Available

PATH has directed affected passengers to two assistance options while the elevator remains out of service. The Passenger Assistance Phone is located at the station for immediate help from transit personnel. Riders can also call the PATH customer service line directly at 800-234-PATH to arrange assistance before arriving at the station. Officials didn't specify what alternative access methods staff will use to help passengers reach the affected platforms, though PATH stations typically have stairs as backup routes.

Repair Timeline Unknown

Transit officials haven't provided a timeline for when the elevator will be repaired and returned to service. The agency also hasn't said whether the outage resulted from mechanical failure, scheduled maintenance, or another cause. PATH expressed regret for the inconvenience and encouraged passengers to plan accordingly and allow extra time for their journeys. Officials didn't say whether service on tracks 1 and 2 has been affected by the elevator outage.
Elevator and accessibility signage inside PATH station concourse area, showing passenger assistance phone and wayfinding elements

Rider Information

Passengers with accessibility needs should contact PATH before traveling to confirm current elevator status and arrange assistance if needed. Station staff remain available to help riders navigate the station during the outage. Moovit provides real-time service alerts and accessibility information for PATH stations, helping riders plan trips with current station conditions in mind.