NYC-NJ Transit Goes Low-Tech to Reach More Riders
NJ TRANSIT's MyBus Texting service provides real-time bus arrivals via SMS at 19,000 stops
NJ TRANSIT Offers Real-Time Bus Info via Text
New Jersey bus riders can get instant arrival times without downloading apps or using internet data. NJ TRANSIT's MyBus Texting service lets passengers text a bus stop number to receive real-time information about when their next bus will arrive, transit officials said. The service works across the system's 252 routes and approximately 19,000 bus stops, though officials haven't released usage statistics for how many riders use the text-based system.
SMS Service Provides Alternative to Apps
The texting service offers an accessible option for riders who don't have smartphones or reliable internet connectivity, according to the transit agency. Major transit systems including New York's MTA, Chicago's CTA, and Washington's WMATA offer similar SMS-based arrival information, reflecting an industry practice of maintaining text services alongside mobile apps. NJ TRANSIT launched its MyTransit mobile app in March 2019 with real-time tracking features, but the MyBus Texting service provides an alternative that doesn't require app downloads. Officials haven't said when the texting service originally launched or whether they've made recent updates to the system.
How the Service Works
Riders text their bus stop number to access real-time arrival predictions based on GPS tracking of buses. The service provides information directly to mobile phones via standard text messaging, working on any phone capable of sending and receiving SMS messages. Officials didn't provide technical specifications about data accuracy or how frequently the system updates arrival predictions. The agency said the service helps passengers plan their commutes and reduce waiting time at bus stops, though specific data about time savings or rider satisfaction wasn't available.
Service Available Systemwide
The MyBus Texting feature is available across NJ TRANSIT's entire bus network serving communities throughout New Jersey and connecting to New York City and Philadelphia. Transit officials said the service is part of the agency's suite of digital tools to help riders access real-time information. Officials haven't announced plans for enhancements or changes to the texting service.
Accessing Transit Information
Riders can find their bus stop numbers and instructions for using the texting service on NJ TRANSIT's website. The service is particularly useful for daily commuters who want schedule information without constantly checking multiple sources, officials said. Moovit provides real-time updates and trip planning for NJ TRANSIT routes throughout the New Jersey and New York metro area.
