Long Beach Transit Strengthens Safety With New App
Long Beach Transit launches See Say mobile app for riders to report security concerns
Long Beach Transit Adds See Say Security App
Long Beach Transit riders can now report security concerns through a new mobile app launched Sept. 2. The See Say app gives customers a digital tool to alert transit officials about safety issues they encounter on buses or at stops. Officials said the pilot program aims to create a safer environment for the system's daily riders.
Digital Reporting Enhances Transit Security
The app represents a shift toward technology-based security reporting for Southern California transit systems. Long Beach Transit officials said the tool allows riders to become active participants in maintaining system safety rather than relying solely on transit staff and security personnel. Transit agencies nationwide have increasingly adopted digital reporting tools to supplement traditional security measures. Officials didn't provide data on how many other California transit systems currently use similar apps or what prompted the specific timing of this launch.
App Features and Functionality
The See Say app lets riders submit reports about safety or security concerns they observe while using Long Beach Transit services. Officials said the app provides a convenient way to communicate issues without needing to call or approach transit staff directly. Specific details about the app's features—such as whether it includes photo submission, real-time GPS location sharing, or anonymous reporting options—weren't available by publication time. The transit agency also didn't specify what types of incidents should be reported through the app versus calling 911 for emergencies.
Pilot Program Timeline and Scope
The See Say app launched as a pilot program on Sept. 2, though officials haven't said how long the pilot period will last or what metrics they'll use to evaluate its success. Transit officials didn't provide information about whether the app will be available systemwide immediately or rolled out to specific routes first. The agency also hasn't announced when it will decide whether to make the program permanent or what modifications might be made based on pilot results.
Rider Access and Information
Long Beach Transit customers can download the See Say app to start reporting security concerns they observe on the system. Officials said the app is designed to be easy to use and accessible to all riders. The transit agency didn't specify whether the app is available for both iOS and Android devices or whether it requires account creation. Moovit provides real-time arrival information and service alerts for Long Beach Transit routes throughout the Greater Los Angeles area.
