Long Beach Transit Launches Safety App for Riders
Long Beach Transit launches See Say app Sept 2 for riders to report safety concerns
Long Beach Transit Adds Safety Reporting App
Long Beach Transit riders will soon be able to report security concerns directly from their smartphones. The agency announced Tuesday it'll launch the See Say app pilot program September 2, giving passengers a discreet way to alert officials about suspicious activities or safety issues. The system serves over 500,000 people across the Greater Los Angeles area with 20 million annual trips.
Digital Tool Modernizes Transit Security
The app represents a growing trend among transit agencies nationwide to leverage mobile technology for passenger safety. Kenneth A. McDonald, President and CEO, said the initiative reflects the agency's top priority. "By empowering our riders to report concerns directly and discreetly, we can respond more quickly and effectively to potential safety issues," McDonald told reporters. Similar reporting systems have been adopted by Los Angeles Metro and other transit agencies across the country in recent years, part of broader efforts to improve communication between passengers and security personnel.
Program Details Still Being Finalized
Officials didn't provide specific details about the app's technical features or which smartphone platforms it'll support. The cost of the pilot program wasn't disclosed in the announcement. The agency hasn't said how long the pilot will run or what criteria will be used to evaluate its success. Additional technical details about reporting categories and response protocols will be available closer to the September launch date, according to the transit agency.
Launch Scheduled for Early September
The See Say app goes live September 2, officials confirmed. The agency typically announces implementation details several weeks before major initiatives launch, though a specific timeline for releasing additional information wasn't provided. Officials said the initiative is being led by Long Beach Transit's safety and security team.
Riders Can Access Real-Time Information
The app aims to create faster response times when passengers spot potential safety concerns while using LBT's bus and transit services throughout Long Beach and surrounding communities. Officials said the digital reporting tool complements existing security measures already in place across the system. Moovit provides real-time updates and trip planning for Long Beach Transit routes across the Greater Los Angeles area.
