LA Metro Upgrades Westlake Station After Rider Feedback
LA Metro adds security officers, enhanced cleaning, and infrastructure repairs at Westlake Station
Metro Adds Security, Cleaning at Westlake Station
LA Metro's implementing improvements at Westlake/MacArthur Park Station after riders raised concerns about safety and cleanliness, transit officials said. The changes include increased security presence with Metro Transit Security and LAPD officers, enhanced cleaning schedules, and better lighting throughout the facility. Metro announced the upgrades July 30 in response to community feedback at one of the system's busiest transfer points between the B and D Lines.
The station serves as a major connection point for thousands of daily riders, though Metro hasn't released specific ridership figures for the location. Transit agencies nationwide are increasingly prioritizing rider feedback in station improvement planning, according to industry standards. Metro's approach aligns with similar initiatives by New York's MTA and San Francisco's BART, which have enhanced cleaning and security at high-traffic stations in recent years. The improvements reflect Metro's broader system-wide commitment to addressing safety and cleanliness concerns raised by riders.
The upgrades include infrastructure repairs to tiles, escalators, and elevators, along with improved wayfinding signage to help riders navigate the station more easily. Metro's also conducting ongoing community engagement to gather additional feedback as work progresses. Officials haven't disclosed the total cost of the improvements or provided specific completion dates for individual components. The agency said the enhancements are part of data-driven efforts to deploy resources where they're most needed based on ridership patterns and community input.
Work on the improvements is currently underway, though Metro hasn't announced specific completion dates for the various upgrades. The agency typically provides updates on station projects through its official blog, The Source. Officials said they're committed to keeping riders informed as the enhancements progress at the busy transfer station.
Riders using Westlake/MacArthur Park Station should expect to see gradual improvements in coming weeks as Metro completes the various upgrades. The changes aim to create a safer, cleaner, and more user-friendly experience for the thousands of commuters who rely on the station daily. Moovit provides real-time updates and service information for LA Metro's B and D Lines serving Westlake/MacArthur Park Station.






