LA Metro Expands TAP-to-Exit to Improve Ridership Data

Metro requires riders to tap fare cards twice at North Hollywood, Union, Pomona stations

Metro Expands TAP-to-Exit to Three LA Stations

Metro riders at three major Los Angeles stations now need to tap their fare cards twice per trip. The transit agency resumed its TAP-to-Exit program Monday at North Hollywood and Union stations while launching it for the first time at Pomona North Station, officials said. The change affects riders on the B and D subway lines who'll need to tap when entering and again when leaving these stations.

Context & Background

The TAP-to-Exit program helps Metro track ridership patterns and verify fare payment across its rail network, transit officials said. The system was previously tested at North Hollywood and Union stations before being paused, though officials didn't specify when the initial pilot ended or why it was suspended. Transit agencies nationwide have adopted similar entry-exit validation systems to improve fare collection data and reduce revenue loss. Metro operates one of the largest rail systems in the western United States, serving millions of riders across Los Angeles County.

Key Details

Riders must tap their TAP cards or mobile devices at validators when entering the station and again when exiting at all three locations. North Hollywood Station serves the B Line, while Union Station provides access to both B and D Lines along with regional rail connections. Pomona North Station becomes the first station in the eastern San Gabriel Valley to implement the two-tap system. Officials said the program aims to improve system accountability, though they didn't provide specific data on expected fare recovery or ridership tracking improvements.

Timeline & Implementation

The expanded TAP-to-Exit program took effect at the start of service Monday, November 17. Metro didn't announce whether additional stations will adopt the system or provide a timeline for potential future expansion. The agency typically implements fare system changes systemwide over several months, though officials haven't said if that approach will apply to TAP-to-Exit.

Rider Impact & Moovit

Riders who forget to tap out at these three stations may face fare violations or incorrect charges, transit officials warned. Station signage and announcements remind passengers about the two-tap requirement. Moovit provides real-time updates and trip planning for Metro's B and D Lines, helping riders navigate the expanded TAP-to-Exit stations.