Boston Info Center Reopens, Ready to Assist Riders

Boston Passenger Information Center reopens at 6 AM Saturday with winter weather advisory

Boston Info Center Reopens After Closure

Boston commuters regained access to the Passenger Information Center Saturday morning when the facility reopened at 6:00 AM. Transit officials confirmed the center is fully operational and ready to assist travelers with route planning, schedules, and general transit inquiries. The reopening restores a key resource for riders navigating the city's transit network.

The Passenger Information Center serves as a central hub where riders can get face-to-face assistance with trip planning, fare information, and system navigation. Transit officials said the facility plays an important role in helping both regular commuters and occasional riders understand service options. Officials didn't specify why the center had been closed or how long it was unavailable before Saturday's reopening.

Along with the reopening announcement, transit officials issued winter weather advisories for riders using the system. The agency urged passengers to exercise caution when boarding and exiting trains due to potentially slippery surfaces from ice and snow. Officials said riders should take extra care when using platform ramps and stairs where winter precipitation can create hazardous conditions. The advisory emphasized allowing additional time for trips and staying alert to surroundings during winter weather.

The center resumed operations on February 8, 2026, according to transit officials. The agency classified the situation as low severity, indicating minimal disruption to overall system operations. Officials didn't provide details about whether the center will maintain extended hours during winter weather events or if additional staff will be available to handle increased rider inquiries.

Riders can now visit the Passenger Information Center during regular operating hours for assistance with transit questions and trip planning. Officials said the winter weather advisory remains in effect and encouraged passengers to allow extra travel time and wear appropriate footwear for icy conditions. Moovit provides real-time updates and trip planning tools for Boston's transit system, helping riders navigate service changes and weather-related delays.